Summary

Develop the leadership and people relations skills you need to excel and drive success in busy hospitality settings.

What is Hospitality Manager Apprenticeship?

Learn how to lead teams and deliver excellent customer service in bars, restaurants, hotels and more through this hospitality apprenticeship.

Alongside the core modules designed to build essential hospitality skills, you can choose a speciality area such as food and beverage, housekeeping, events management or front office to tailor your learning to your chosen career. As well as empowering you to manage both team and customer relations, this programme focuses on developing business acumen so you can take charge of the success of your organisation.

For those who have previously completed a hospitality supervisor apprenticeship, this programme offers the perfect step up to a management-level role.

Driven by a relentless passion for ensuring customer satisfaction, this programme is designed to nurture a strong sense of responsibility among future managers and encourage leaders to take ownership of their business’s vision and objectives.

Possessing excellent business acumen is a core focus of this apprenticeship ensuring managers are skilled in managing both people and customer relations.

Entry

Employers will set their own entry requirements in order to start this apprenticeship.

Duration

The minimum duration is 8 months, our recommended duration for this programme is 15 months.

Progression

Progression from this apprenticeship could be onto an operational management level 5 apprenticeship or a degree apprenticeship.

Cost / Funding

Levy Payers £6,000

Non-Levy Payers £360

All prices are inclusive of VAT

Level

Level 4

Functional skills

If an apprentice is aged 16-18 and has not previously achieved the required level of English and maths, they will need to complete Functional Skills as part of their hospitality apprenticeship programs.

While Functional Skills are no longer mandatory for adult apprentices (19+), literacy and numeracy skills remain essential for success.

For those without prior English and Maths qualifications, we recommend level 1 maths and level 2 English to support career growth and workplace efficiency.

Our tailored support ensures these skills are seamlessly integrated into the apprenticeship journey, helping every apprentice develop these vital skills.

End assessment

The End Point Assessment (EPA) for the Hospitality Manager Apprenticeship includes:

Multiple choice test
Professional Discussion
Business project.

Professional support

HIT Training assigns a designated Vocational Trainer to each apprentice. Alongside the apprentice they will agree on a personal learning and development plan, setting a timetable of learning activities in preparation for the End Point Assessment (EPA).

The HIT Vocational Trainer will meet with the apprentice regularly either online or face to face to complete and review assessments, provide further coaching where required and agree the next steps of learning.

Download our factsheet

Hospitality Manager Apprenticeship facesheet